[Dairy] Interpersonal skills - Evaluation mr Long

Date: 18 May 2012 
[Dairy]
{Mr Long} Người này ko nghĩ xấu về người khác, và hiếm khi bàn tán về người khác ở sau lưng họ.
So - give him a little respect.
 .
Đó có phải là cái mình cần học ko? Dừng việc nghĩ xấu về người khác, hay nói xấu họ sau lưng?
Con người mình tệ như vậy sao?
Nhỏ nhen!
Đố kỵ!
 ...
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Interpersonal skills:

"Good interpersonal skills, or call them self-discipline and empathy..."

"Being able to put aside one's self-centered focus and impulses has social benefits: it opens the way to empathy, to real listening, to taking another person's perspective..."

Top 10 lessons learned in Interpersonal skills:
#1: Make useful assumptions (Acknowledge what people need)
#2: Assume positive intent (Acknowledge what people need, be positive)
#3: Know what you want (Not what you don't want)
#4: Meet people where they are (Seek common ground - redirect the interaction toward the new outcome
#5: Listen to go deep (Let 'em talk, you LISTEN)
#6: Choose your words carefully (Be assertive)
#7: Relationships are about perception (Ask for feedback, ask for help)
#8: Project and expect the best (Don't say: That's the problem with you, let say: "That's not like you!" and then tell them how you want them to be, as if they already are.)
#9: Keep your wits about you (Smile, and be humorous)
#10: Create change in stages (Provide info of what is missing)

.Relax
..Be positive
...Let it go! Forget and Forgive